Privacy Notice

Last updated: 8 October 2026

This Privacy Notice explains how CHM Motors handles personal information collected through jetour.sr, the website of JETOUR Suriname. CHM Motors is the authorized JETOUR dealer in Suriname and is responsible for personal information submitted through this website.

1. Who is responsible?

CHM Motors operates jetour.sr and handles enquiries submitted through the website.

• Address: Kernkampweg 50A, Paramaribo
• Email: info@jetour.sr
• Phone: +597 494919

2. Information we collect

Information you provide

When you use the contact form, ask for a quotation, book a test drive or request service, parts, warranty or financing information, we may collect:

• your full name;
• your phone or WhatsApp number;
• your email address, if provided;
• the JETOUR model you are interested in;
• the type of enquiry; and
• the contents of your message.

Technical information

When you visit or submit a form, the website and its hosting systems may record technical information needed to operate and secure the service, such as your IP address, date and time, requested page, browser or device information, and error or security logs. The IP address used to submit a contact form is stored with that enquiry to help prevent misuse and investigate delivery or security problems.

3. How we use your information

CHM Motors uses personal information to:

• answer your enquiry and contact you about your request;
• prepare quotations and arrange test drives, appointments or follow-up;
• provide sales, financing, after-sales, parts and warranty support;
• keep an internal record of enquiries and their status;
• send the enquiry to the CHM Motors team by email;
• protect the website, prevent spam and investigate technical or security issues; and
• meet legal, regulatory and record-keeping obligations.

We process information only where it is relevant to your request, our normal business operations, website security or an applicable legal obligation. Please do not include sensitive personal information in the free-text message unless it is necessary for your request.

4. Contact-form storage

A contact-form submission is stored in the website's protected database and sent to info@jetour.sr. Authorized CHM Motors personnel can review and update the enquiry's handling status.

5. Sharing information

CHM Motors does not sell personal information collected through jetour.sr. Information may be shared only as reasonably necessary with:

• authorized CHM Motors personnel who handle your request;
• hosting, email, database, IT-security or other service providers supporting the website and our communications;
• JETOUR or an appropriate business partner when this is necessary to answer a specific product, warranty or service request; and
• public authorities or other parties when disclosure is required by law or necessary to protect legal rights, safety or the security of the website.

Service providers are expected to use the information only for the service they provide and to protect it appropriately.

6. Third-party services and links

The contact page includes an embedded Google Map. Loading the map can disclose technical information, including your IP address and browser information, to Google. The website also links to Instagram, WhatsApp and Google Maps. If you follow an external link, that provider's privacy terms apply.

Some website content may originate from JETOUR Global. Where external media is loaded from a third-party server, that server may receive ordinary request information such as your IP address and browser details.

See our Cookie Notice for more information about cookies and similar technologies.

7. International processing

Some technology providers or JETOUR support functions may operate outside Suriname. When information must be processed outside Suriname, CHM Motors will take reasonable steps to use it only for the stated purpose and to protect it in accordance with applicable requirements.

8. How long we keep information

CHM Motors keeps personal information only for as long as reasonably necessary to handle the enquiry, maintain relevant business and service records, resolve disputes, protect the website and comply with applicable obligations. Information that is no longer needed will be deleted or anonymized where reasonably practicable.

9. Security

CHM Motors uses reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

10. Your choices and requests

You may contact CHM Motors to ask about personal information associated with your enquiry, request correction of inaccurate information, or request deletion where the information is no longer required and no legal or legitimate reason requires us to retain it. You may also withdraw consent for future optional use where processing depends on consent.

To help protect your information, we may ask you to verify your identity before completing a request.

11. Children

The website is intended for people seeking information about vehicles and dealer services. It is not directed to children, and CHM Motors does not knowingly request personal information from children through jetour.sr. A parent or guardian who believes a child has submitted information may contact us to request its removal.

12. Changes to this notice

CHM Motors may update this Privacy Notice when the website, its services or applicable requirements change. The latest version will be published on this page with an updated revision date.

13. Contact CHM Motors

For a privacy question or request, contact:

• Email: info@jetour.sr
• Phone: +597 494919
• Address: Kernkampweg 50A, Paramaribo